Stay on top of your MirrorNex usage to manage costs and understand how customers are using virtual try-on.
Viewing current usage
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Open MirrorNex
Go to Apps → MirrorNex in your Shopify admin. -
Check the dashboard
Your current billing period usage is displayed prominently, showing:- Free try-ons used (out of 5)
- Paid try-ons used
- Estimated cost this period
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View detailed analytics
Go to the Analytics section for detailed breakdowns by product, date, and more.
Understanding the Plan & Usage page
The Plan & Usage page shows:
- Current plan — Free plan with pay-per-use or BYOK
- Billing period — When your current cycle started and ends
- Usage breakdown — Free vs. paid try-ons
- Estimated charges — What you'll owe at the end of the period
Usage analytics
In the Analytics section, you can see:
- Try-ons over time — Daily/weekly/monthly trends
- Top products — Which products get the most try-ons
- Conversion impact — How try-ons affect add-to-cart rates
- Customer insights — Anonymous usage patterns
Cost management tips
For low-volume stores
- Monitor if you're staying within 5 free try-ons
- Consider limiting try-on to bestselling products only
- Track which products drive actual conversions
For high-volume stores
- Consider BYOK to reduce per-try-on costs
- Set internal budget alerts
- Review analytics to optimize which products have try-on enabled
ROI tip: Compare try-on costs against increased conversion rates. Most stores find that the revenue increase far exceeds the try-on costs.
Exporting usage data
You can export your usage data for accounting or analysis:
- Go to Analytics in MirrorNex
- Select your date range
- Click Export to download a CSV
Billing questions?
If you have questions about a specific charge or your usage:
- Email us at support@mirrornex.io
- Include your store URL and billing period in question
- We'll investigate and respond within 24 hours